• Session 1: BPM Challenges

TUE 11:00 – 12:30

Location: Othon Palace Hotel – Copacabana A
Session Chair: Soon

  • Process Intelligence for the Digital Age: Thomas Volmering, Mario Nadj, Ronald Trump, Alexander Maedche

Abstract: BPM technology today is at the very core of the next wave business transformation – digital business. Thomas Volmering from SAP will illustrate how the combination of process visibility, intelligent insights with automated process model detection and other process mining techniques can enable business transformation projects large scale, demystifying that BPM is just old re­engineering wine in new skins. Lessons Learned: Process optimization for the digital age, Provide actionable insights for operational decision makers, Provide insight to transform the respective business process, Understand its impact before, during and after a transformation. Process Visibility and Process Mining can work in tandem within the area of Process Intelligence not only to gain real time insights into business processes, but also to identify root causes/compliance issues for complete process optimization.

Contact: thomas.volmering@sap.com

  • Structured & Unstructured process: two sides of the same planet: Massimiliano Delsante, Filippo Gregori, Manuel Spezzani

Abstract: The presentation will introduce the experience of Cognitve Techology in the automated analysis of Loan banking process using myInvenio product. We will introduce the case of an important Italian bank where we tested a new feature of the product that is able to automatically identify which part of the input data refers to structured or unstructured process and according to it apply the right analysis patterns. During the presentation we will describes the customer cases and the methodology we applied in order to deliver an holistic process discovery solution that can analyze the real world composed by structured and unstructured processes and represent it.

Contact: massimiliano.delsante@cognitive.com.mt

  • Role of Milestones in BPM Processes to define business transaction boundaries: Vishal Saxena, Sachin Gupta

Abstract: In this session we will introduce the concept of Milestones and how they can prove valuable in defining transactional boundaries within a business process. A business usually comprises of several entities like Finance, Manufacturing and Inventory management etc. While defining a business process, very often we come up with use cases where the scope of a process covers more than one business entity. For Instance, if we take simple example of launching a new product in market, the process will start from Market Research followed by approvals from Finance department, Product Manufacturing, Inventory Management and finally ends up at Sales and Marketing. It makes sense to divide these activities into different business transactions if each set of activities result achievement of certain goal, which can be easily attained using milestones. Milestones can be defined as certain execution points within a process which separate one business transaction from another. Add notion of Transaction management to BPMN and help in providing logical separation of set of business activities depending on the category they belong to. We can define multiple milestones throughout the timeline of business process depending upon the number of transactions involved. The ability to define business transaction boundaries helps business users define partial or complete rollback options in case of failure scenarios. A simple way to represent Milestones is through vertical boundary lines drawn on process timeline. This concept proves very useful while representing long running processes.

Contact: saxena_vish@yahoo.com